Accessibility Statement

Our Commitment to Accessibility

Hyatt Place West Des Moines is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities. Conforming to these guidelines helps make the web more user-friendly for all people.

Our website has been designed and developed with accessibility in mind, following WCAG 2.1 guidelines. We regularly review our website to identify and fix accessibility issues.

Accessibility Features

We have implemented the following accessibility features on our website:

Navigation and Structure

• Semantic HTML: We use proper HTML elements to ensure the website structure is meaningful and navigable
• Skip Links: A "Skip to main content" link allows keyboard users to bypass navigation
• Consistent Navigation: Navigation menus are consistent across all pages
• Clear Headings: Proper heading hierarchy (H1-H6) for easy content navigation
• Landmarks: ARIA landmarks help screen reader users navigate the page

Visual Design

• Color Contrast: We maintain sufficient color contrast between text and backgrounds
• Readable Fonts: Clear, legible fonts with appropriate sizing
• Responsive Design: Website adapts to different screen sizes and zoom levels
• No Color-Only Indicators: Information is not conveyed by color alone

Interactive Elements

• Keyboard Accessibility: All interactive elements can be accessed using a keyboard
• Focus Indicators: Visible focus states for keyboard navigation
• Form Labels: All form fields have associated labels
• Error Identification: Form errors are clearly identified and described
• Consent Checkboxes: Clearly labeled checkboxes for form submissions

Images and Media

• Alt Text: Images include descriptive alternative text
• Decorative Images: Decorative images are marked appropriately for screen readers
• Image Descriptions: Complex images include detailed descriptions

Documents and Downloads

• Accessible Documents: We aim to provide documents in accessible formats
• Alternative Formats: Available upon request

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Browser accessibility features

We test our website with various assistive technologies to ensure compatibility.

Known Accessibility Issues

We are aware of the following potential accessibility issues and are working to address them:

• Some third-party embedded content (Google Maps) may have limited accessibility features
• Some PDF documents may not be fully accessible

We are committed to fixing these issues and improving accessibility across our website.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement:

We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Alternative Access Methods

If you are unable to access any part of our website, please contact us and we will:

• Provide the information in an alternative format
• Assist you with your booking or inquiry over the phone
• Make reasonable accommodations to help you access our services

Physical Accessibility

Our hotel is committed to providing accessible accommodations for guests with disabilities. We offer:

• Accessible guest rooms with mobility features
• Accessible parking spaces
• Ramps and elevators for wheelchair access
• Accessible bathrooms
• Visual alarm devices for guests with hearing impairments
• Service animals are welcome

Please contact us to discuss your specific accessibility needs when making a reservation.

Third-Party Content

Our website may contain links to third-party websites or embed third-party content (such as Google Maps). While we strive to ensure accessibility on our own website, we cannot guarantee the accessibility of third-party content. We encourage third-party providers to make their content accessible.

Ongoing Efforts

We are committed to ongoing accessibility improvements:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Monitoring of accessibility standards and guidelines
• Implementation of accessibility improvements as technology evolves
• Response to user feedback and accessibility issues

Standards and Guidelines

This website aims to conform to the following standards:

• Web Content Accessibility Guidelines (WCAG) 2.1
• WAI-ARIA (Accessible Rich Internet Applications)
• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act

Updates to This Statement

This accessibility statement was last updated in January 2026. We will update this statement as we make improvements to our website's accessibility.

Contact Information

If you have questions or concerns about accessibility, please contact us: